Accepted Payment Methods

What payment types do you support?

As most of our customers are businesses, we offer a number of different payment types.

  • Online: A traditional online credit card payment that is carried out as part of the checkout process.

  • Purchase Order: Pay via electronic (wire) transfer or ACH.

What credit and debit cards do you support?

We currently support the credit and debit cards from the following payment processing networks:

  • VISA

  • Mastercard

  • American Express

Can I pay via a debit or credit card?

Yes, the easiest way to pay for your order is to select Online via Credit Card during the checkout process. You will be asked for your card details and the payment is carried out in real-time after which you can access your license key immediately.

Information

We do not store your card information, encrypted or otherwise, on our servers. We use Stripe, one of the most renowned payment processors in the world.

Can I pay via the US ACH System?

We are happy to accept payments via Automated Clearing House (ACH).

In order to carry out this payment type, select Purchase Order during the checkout process. For more details, see Purchase Order section.

After receiving your order confirmation via email, instruct your bank to make payment using the following details:

  • Bank Name: Citibank New York

  • Recipient: Muhimbi Ltd

  • ABA Routing Number: 031100209

  • Account Number: 77722190813216970

  • Account Type: Business

  • Bank Address: 111 Wall Street, New York, NY 10043, USA

  • Use your order number as the reference number

  • Currency: US$ (Double check the correct currency is used)

I would like to pay by cheque, how does that work?

We do not accept cheques.

I would like to pay via bank/wire transfer, how does that work?

We accept:

In order to carry out this payment type, select Purchase Order during the checkout process. For more details, see Purchase Order section.

After receiving your order confirmation via email, instruct your bank to make payment using the following details:

Business name/address:

Muhimbi Ltd

Midshires House

Smeaton Close

Aylesbury

HP19 8HL

Bank Details:

  • Barclays

  • 22-24 Upper Marlborough Road

  • St Albans, AL1 3AN, United Kingdom

  • Depositor: Muhimbi Ltd

  • Account Number: 44431599

  • SWIFT: BUKBGB22

  • IBAN: GB96BUKB20740944431599

If you have a UK based bank account, you can also pay us in Sterling via a regular bank transfer. Contact Us for details.

Can I pay using a Purchase Order?

If you would like to pay for your order via electronic bank transfer or ACH, select Purchase Order during the checkout process and fill out your Purchase Order number and name. This information is not used by us and is completely for your own records. Feel free to enter ‘NA’. For step-by-step details about how to place an order on the website, contact our support team.

There is no need to send us a copy of your actual Purchase Order document, but if it is part of your process, feel free to email it to us.

Your email-based order confirmation contains your invoice. Send it to your payment department. We do not send a separate invoice by mail. You can pay via electronic bank transfer or ACH.

We allow customers to buy our products and services using Purchase Order without advance credit approval. The License download link is available after the order is placed and before the payment is received.

Information

If your organization requires Muhimbi (now Nutrient) to fill out forms or paperwork, accept terms and conditions, or payment terms beyond 7 days, we recommend purchasing via one of your preferred software partners to prevent delays. We are happy to work with any software partner and frequently take orders from SHI, Insight, Comparex, SoftwareOne, and CDW.

Do you accept payments via PayPal?

We do not accept payments via PayPal.

Do you accept any currencies other than USD?

All our prices are in USD due to the global nature of our business. Therefore, we do not accept payments in currencies other than USD.

However, if you have a UK based bank account then you can perform a Bankers Automated Clearing Services (BACS) bank transfer in Sterling. Contact Us for details.

Do I need to pay VAT/TAX on purchases?

We are required by law to charge VAT to all UK customers. No VAT is due for EU countries or the rest of the world.

You still have the option to enter your VAT/TAX ID on your profile, which will automatically be included on your invoice.

What is Muhimbi’s (now Nutrient) VAT number?

Our VAT number is GB940998478.