Where can I download the license key

The license key can be downloaded by the person who placed the order. A link to the relevant section of the website is located in your confirmation email.

The steps are as follows:

1. Navigate to the Orders Screen. You may be asked to log-in.

2. Click Get License Key for the relevant order.

3. Click Download link.

4. After downloading the license key, you can forward it to others via email.

License keys cannot be re-assigned to different accounts. If you are not the person who placed the order, contact the person who did, or ask for the login credentials. If the password is not known, use the Forgot password? option on the Sign in page.

Once you download the license key, install it by following the corresponding guide under the Deployment section of Knowledge base.

For Document Converter for SharePoint the license needs to be installed in two places. Follow the instructions in section 2.4 of the Document Converter for SharePoint - Installation & Administration Guide or the setup instructions in the blog post.

For Document Converter Services, follow the setup instructions in the blog post.

If you require assistance, either with accessing the license key or installing it, contact us and we’ll be happy to help.