Access your private database server easily
1.Submit a help ticket on our support site:
Items to include on the ticket:
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External IP Address or IP Range. You can obtain this from your network administrator or by googling “What is my IP Address?”
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First Name, Last Name, and Email Address of users that need access to the server
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Any specific needs around the type of access each user needs.
Support personnel assigned to your ticket will reply with information once access is set up.
Each user will recieve a non descriptive email containing their password. Be sure to inform your users this email is coming.
2. Download a SQL tool or custom code of your choice to access your database.
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We recommend you enable encryption on your connection.
3. Log in with the information provided via email.
Should you have any questions or issues, please contact Customer Success