Release Notes for Document Converter Services

Below you’ll find the release notes for Document Converter Services SDK. If you’ve identified an issue that isn’t listed here, please check out the FAQ or support area, or contact us directly.

Release notes are available for the following public releases:

Document Converter Server v11.1

New features:

On top of the various performance, stability, and security improvements, the following new features have been included in the v11.1 release.

  • Preserving annotations when splitting PDF documents — Previously, during splitting PDF documents, all annotations and comments were automatically removed. From version 11.1, the removal of annotations is configurable. Set the following configuration value to true to preserve annotations during the split operation:

<add key="PDF.Split.PreserveAnnotations" value="true"/>

Document Converter Server v11.0

New features:

  • KVP extraction — A new and exciting feature is key-value pair (KVP) extraction from PDF documents. The layout of a document is analyzed, and potential KVPs are resolved and returned either as plain text, XML, or JSON. Here is the sample code.

  • Text extraction from text-based PDF documents is now available. Check out this sample code.

  • The new GdPicture OCR engine is included. It features better results and a wider variety of languages. Out of the box, Document Converter Services Services is supplied with many languages for the GdPicture OCR engine, including:

  • Arabic

  • German

  • English

  • French

  • Hebrew

  • Italian

  • Japanese

  • Dutch

  • Portuguese

  • Spanish

  • Vietnamese

Learn how to set the default OCR engine to GdPicture OCR by modifying the web service configuration or specifying the desired OCR engine directly from the code.

  • The new GdPicture conversion technology

The new GdPicture converter is capable of converting a wide variety of documents into PDFs.

Here’s a list of the supported input types for conversion to PDF:

BMP, CUR, CUT, DDS, DICOM, DOC, DOCM, DOCX, DXF, EML, EXR, FAX, G3, GIF, HDR, HEIC, HEIF, HTM, HTML, ICO, IFF, J2C, J2K, JB2, JBIG2, JIF, JNG, JP2, JPE, JPEG, JPG, KOA, LBM, MHT, MHTML, MNG, MSG, ODT, PBM, PCD, PCT, PCX, PDF, PFM, PGM, PIC, PICT, PNG, PPM, PPSX, PPT, PPTM, PPTX, PSD, RAS, RAW, RTF, SGI, SVG, TARGA, TGA, TIF, TIFF, TXT, WAP, WBM, WBMP, WEBP, WSQ, XBM, XLS, XLSM, XLSX, XPM

Here’s sample code. You can also read this article to learn how to configure GdPicture Converter to use it globally. If you need to avoid Microsoft Office as a dependency, refer to this knowledge base article.

Breaking Changes

In the latest version of Document Converter Services Services, we introduced the following changes due to the security risks with older versions of Chromium and Chrome. (This can be mitigated by using installed Chrome with regular updates.) Additionally, we removed the bundled Chromium to make the installer smaller and reduce installation time.

Chrome on Windows Server 2008 R2 and Windows Server 2012 R2 is only available up to version 109. Muhimbi would’ve had to bundle both 109 and the latest version, adding complexity and size.

Blink binaries (aka portable Chromium) are no longer includedLearn more about alternate options.

iFrame, embed, and object entities are automatically removed — If your conversions rely on these entities and you’re confident about their safety, it’s possible to configure the conversion to keep them. For more information, refer to this article.

Document Converter Server v10.3.1

New features:

  • The Chromium-based HTML-to-Document Converter Services now runs under lowered privileges, making conversion more secure.

  • Administrators can configure the Muhimbi Document Converter Service to use, for HTML-to-PDF conversion:

    • The Chrome application installed systemwide on the conversion service machine.

    • A portable Chrome build of their choice located on the conversion service machine.

  • Administrators can configure the Muhimbi Document Converter Service to automatically remove certain potentially malicious HTML tags when a URL or HTML source is converted into PDF.

Document Converter Server v10.3.0
  • Improved compatibility with Ghostscript 10.01.0 and later.

  • New conversion service configuration, which optionally disables an incremental update when watermarking PDF documents. This is because, when watermarking PDF documents with many pages, the resulting file size is far too big. Example: A 420 MB file with 5,800 pages will increase to 790 MB. From now on, users can optionally disable incremental updates and the file size won’t increase.

  • PDF document compression: As of version 10.3, Document Converter Services can make use of the hyper-compression option. This can reduce the size of output files by removing unwanted items (e.g. annotations, blank pages, JavaScript), downscaling images, and using improved image compression techniques. Hyper-compression, also known as mixed raster content (MRC), is a form of image compression that makes use of image segmentation methods. It’s particularly useful for images containing text and continuous-tone graphics. Read the announcement for details. Please note that you need the OCR and PDF/A Archiving add-on license, in addition to a valid Document Converter Services Services or Document Converter Services for SharePoint license, to use this functionality.

  • Chromium binaries have been updated to the last version supported by Windows Server 2008 R2 and Windows Server 2012.

  • Added compatibility for Office 2019.

  • Implemented trial watermarks for Office documents.

Known issues of this version are:

#1861 — When Fast Web View/Linearization Is Used, PDF Security Cannot Be Applied

As of version 7.0, the OCR and PDF/A Archiving add-on license allows a PDF to be optimized for use on the web (Fast Web View/linearization). This option cannot be used in combination with PDF security and encryption.

#1150 — Office DRM-Protected Documents Aren’t Supported

Documents that have been encrypted and secured via IRM/DRM/RMS/AIP or similar solutions aren’t supported. For details, refer to this Knowledge Base article.

#1149 — InfoPath 2010 Prioritizes Views Selected in the Print Multiple Views Dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007, this functionality is ignored when generating PDF files. However, in InfoPath 2010, these views are given priority over own dynamic view selection functionality. If you wish to use dynamic view selection features in combination with InfoPath 2010, make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for our next software release.

#678 — Empty Excel Sheets Cannot Be Converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v10.2.0

New features:

  • Exporting PDF forms data from XML Form Architecture (XFA) forms (previously AcroForms only).

  • Importing PDF form data into AcroForms and XML Form Architecture (XFA) documents.

  • Enabled conversion of .vsdm (macro-enabled Visio drawing) files.

  • Updated Chromium binaries to v94.0.

  • Reading document properties (built-in and custom properties for PDF and Word documents).

  • Ghostscript compatibility with version 9.55.

  • Support for “On behalf of” string in .msg email conversion.

  • New scale property for Chromium HTML-to-PDF conversion.

  • Diagnostic tool can now specify template for InfoPath conversion and PDF forms data import.

  • Diagnostic tool can now retrieve document information from PDF and MS Word documents.

Fixes for:

8129 — Incorrect number of pages during Word conversion with custom bookmarks, on EU servers only. 7643 — Unicode characters in some emails turn into \uN?. 8085/8086 — Improving InfoPath conversion stability.

Document Converter Server v10.1.2

Read the announcement to see what is new in this version. An overview of breaking changes / points of caution when upgrading from a previous version can be found in this Knowledge Base article.

Known issues of this version are:

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via IRM / DRM / RMS / AIP or similar soluions are not supported. For details see this Knowledge Base article.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over own dynamic view selection functionality. If you wish to use dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v10.1.1

Read the announcement to see what is new in this version. An overview of breaking changes / points of caution when upgrading from a previous version can be found in this Knowledge Base article.

Known issues of this version are:

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via IRM / DRM / RMS / AIP or similar soluions are not supported. For details see this Knowledge Base article.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v10.1

Read the announcement to see what is new in this version. An overview of breaking changes / points of caution when upgrading from a previous version can be found in this Knowledge Base article.

Known issues of this version are:

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via IRM / DRM / RMS / AIP or similar soluions are not supported. For details see this Knowledge Base article.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v10.0

Read the announcement to see what is new in this version. An overview of breaking changes / points of caution when upgrading from a previous version can be found in this Knowledge Base article.

Known issues of this version are:

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via IRM / DRM / RMS / AIP or similar soluions are not supported. For details see this Knowledge Base article.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v8.4

Read the announcement to see what is new in this version. An overview of breaking changes / points of caution when upgrading from a previous version can be found in this Knowledge Base article.

Known issues of this version are:

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v8.3

Read the announcement to see what is new in this version. An overview of breaking changes / points of caution when upgrading from a previous version can be found in this Knowledge Base article.

Known issues of this version are:

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v8.2

Read the announcement to see what is new in the latest release.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v8.1

Read the announcement to see what is new in the latest release.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v8.0

Read the announcement to see what is new in the latest release.

#2461 - Office 2016 is not recognised by installer

The installer carries out a number of checks to verify that MS-Office has been deployed on the server running the Conversion Service. At this moment the installer recognises Office 2007-2013 and will display a warning that Office was not found when using Office 2016. If Office 2016 is installed as per the Administration Guide, then this warning can be ignored.

#2555 - Unattended installation option not available

The new installer currently doesn’t support unattended installation. This will be introduced as part of version 8.1.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v7.3

Read the announcement to see what is new in 7.3.

#2020 - JPEG2000 encoded PDFs cannot be OCRed

The Document Converter Services’s OCR add-on has the ability to recognise text in scanned PDF files and make these files fully searchable and indexable. Scanned content can be encoded in many different ways, but PDFs that use JPEG2000 encoding cannot be OCRed. As a workaround use the Document Converter Services Professional to convert the PDF to an older PDF version that doesn’t support JPEG2000 before sending it for OCR processing.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1813 - The Service installer does not run on systems with only .net 4.5 installed

Although the PDF Conversion Service works fine on .NET 4.5 systems, the .NET Framework 3.0 / 3.5 needs to be installed for the installer to be able to run. The various copies of the .net framework can be installed at the same time and run in parallel.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v7.2 - 7.2.1

Read the announcement to see what is new in 7.2 and 7.2.1.

#2020 - JPEG2000 encoded PDFs cannot be OCRed

The Document Converter Services’s OCR add-on has the ability to recognise text in scanned PDF files and make these files fully searchable and indexable. Scanned content can be encoded in many different ways, but PDFs that use JPEG2000 encoding cannot be OCRed. As a workaround use the to convert the PDF to an older PDF version that doesn’t support JPEG2000 before sending it for OCR processing.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1813 - The Service installer does not run on systems with only .net 4.5 installed

Although the PDF Conversion Service works fine on .NET 4.5 systems, the .NET Framework 3.0 / 3.5 needs to be installed for the installer to be able to run. The various copies of the .net framework can be installed at the same time and run in parallel.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v7.1

Read the announcement to see what is new in this version.

#2020 - JPEG2000 encoded PDFs cannot be OCRed

The Document Converter Services’s OCR add-on has the ability to recognise text in scanned PDF files and make these files fully searchable and indexable. Scanned content can be encoded in many different ways, but PDFs that use JPEG2000 encoding cannot be OCRed. As a workaround use the Document Converter Services Professional to convert the PDF to an older PDF version that doesn’t support JPEG2000 before sending it for OCR processing.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1813 - The Service installer does not run on systems with only .net 4.5 installed

Although the PDF Conversion Service works fine on .NET 4.5 systems, the .NET Framework 3.0 / 3.5 needs to be installed for the installer to be able to run. The various copies of the .net framework can be installed at the same time and run in parallel.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v7.0

Read the announcement to see what is new in this version.

#1861 - When FastWebView / Linearization is used PDF Security cannot be applied

As of version 7.0 the OCR and PDF/A Archiving add-on license allows a PDF to be optimised for use on the web (FastWebView / Linearization). This option cannot be used in combination with PDF Security and encryption.

#1813 - The Service installer does not run on systems with only .net 4.5 installed

Although the PDF Conversion Service works fine on .NET 4.5 systems, the .NET Framework 3.0 / 3.5 needs to be installed for the installer to be able to run. The various copies of the .net framework can be installed at the same time and run in parallel.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v6.1

Read the announcement to see what is new in this version.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v6.0

Read the announcement to see what is new in this version.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v5.2

Read the announcement to see what is new in this version.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v5.1

Read the announcement to see what is new in this version.

#1495 - Externaly referenced images don’t always finish loading before conversion in InfoPath

When an InfoPath form contains a number of externally referenced large images then the PDF Conversion may be carried out before these images finish loading. As a workaround use smaller images or embed the images inside the InfoPath form.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#782 - The 64 bit version of Office 2010 is not supported.

Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v5.0

Read the announcement to see what is new in this version.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#782 - The 64 bit version of Office 2010 is not supported.

Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v4.1

Read the announcement to see what is new in this version.

#1150 - Office DRM protected documents are not supported

Documents that have been encrypted and secured via Microsoft’s DRM solution are not supported at this moment in time.

#1149 - InfoPath 2010 Prioritises views selected in the Print Multiple Views dialog

InfoPath ships with a dialog box that allows the user to select which views (multiple) are printed when a form is sent to the printer. In InfoPath 2007 this functionality is ignored when generating PDF files, however in InfoPath 2010 these views are given priority over Muhimbi’s own dynamic view selection functionality. If you wish to use Muhimbi’s dynamic view selection features in combination with InfoPath 2010 then please make sure no views are selected in InfoPath’s Print Multiple Views dialog. We hope to find a more permanent workaround for a next software release.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#782 - The 64 bit version of Office 2010 is not supported.

Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v3.5

Read the announcement to see what is new in this version.

#880 - Transparency settings in watermarks depend on PDF Reader.

The Document Converter Services allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#782 - The 64 bit version of Office 2010 is not supported.

Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.

Document Converter Server v3.4

Read the announcement to see what is new in this version.

#781 - Files containing macros fail to convert when using Visio 2010.

When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.

#782 - The 64 bit version of Office 2010 is not supported.

Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.

#734 - MS-Word Documents containing the ASK field code do not convert.

MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.

#687 - Not all converters generate PDF Bookmarks

The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.

#668 - InfoPath Character spacing is not optimal

Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.

#678 - Empty Excel sheets cannot be converted

Excel sheets that contain no data cannot be converted to PDF format.