500 Overload Error

Document Engine handles API requests with pooling and queueing. Because every software system has limits in resources, such as memory, Document Engine has a back-pressure mechanism built in to provide a stable system. When the queue is full, the server will respond with an error to the API request: 500 overload. This mechanism ensures that the server stays reliable, and these errors have to be handled by the clients calling the API by throttling the API requests and retrying failed requests.