Troubleshooting PSPDFKit Server issues and solutions

PSPDFKit Server has been deprecated and replaced by Document Engine. To migrate to Document Engine and unlock advanced document processing capabilities, refer to our migration guide. Learn more about these enhancements on our blog.

Troubleshoot common issues you might encounter when setting up PSPDFKit Server.

Getting Started

• Setting up HTTPS

• Setting up an HTTP/HTTPS proxy

• Setting up auto scaling

Errors and Warnings

• 401 response

• 504 response

• 500 overload error

• No ACTIVATION_KEY or LICENSE_KEY set

• You have reached your pull rate limit

• RequestTimeTooSkewed

License

• License issues

• Updating the activated license

• Development licenses

• Getting the currently used version

Miscellaneous

• Ingoing and outgoing requests are blocked by network infrastructure

• The difference between Docker and Kubernetes

• Password-protected PDFs

• Docker or Kubernetes consulting

• Nightlies

• Common issues

• Bug reporting