The Complete Guide to Business Process Management: Introduction
Joanne Wortman
Note: The entire BPM Guide can now be viewed or downloaded for free here.
This is a guest series by Joanne Wortman, an independent business/technology consultant and freelance writer in the NY Metro area. She has almost two decades of experience providing business process optimization, organizational change management, M&A integration, and program management across many business sectors, with a concentration in manufacturing.
Business Process Management (BPM) is an organizational discipline that provides tools and plans for analyzing, modeling, optimizing, managing and monitoring business processes. The acronym “BPM” is often assumed to be a software application, but in reality it is a broad organizational discipline that employs a variety of tools including software.
We have mapped out a series of blog posts that will provide a complete guide to understanding and implementing an enterprise-wide approach to BPM. It will help organizations struggling with specific issues in their current BPM approach as well as those businesses that are new to BPM.
Upcoming blog posts will cover:
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The Importance of Enterprise BPM
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Scoping and Prioritizing the Process Architecture
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Mapping Business Processes
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Process Optimization Fundamentals
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KPIs and Metrics
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Managing Evolving Processes in Real Time
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From Process Diagrams to Real Process Change
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Choosing the Right BPM Tool
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Special Situations
If there are specific BPM issues challenging your organization, we would love to hear from you. Please leave a comment and we will do our best to include recommendations to address your concerns in an upcoming post in this series.
