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Use Case of the Month: IT Support Ticket Process

Toni Buffa
Illustration: Use Case of the Month: IT Support Ticket Process

Nutrient Workflow process apps make it easy to set up your workflows quickly. They are free and can be downloaded and customized. They come with all the necessary tasks and forms.

This month’s featured process app is our IT Support Ticket Process. If you’re managing IT support requests with emails, phone calls, and pop-ins, an automated IT Support Ticket process should be high on your list of processes to implement. Capture all the relevant details of an IT support need and then route it to the appropriate resource.

Process

IT Support workflow

Forms

IT Support Request Form

IT Support Click image to expand

IT Response Form

support Click image to expand

So, if you are looking to make your workflows more efficient and productive, reach out to Nutrient Workflow today to schedule a demo and see how we can help your business grow.

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