Document Converter Services
Instructions
The detailed installation guide for Document Converter Services is included in your download.
By default, the free trial version is fully functional and has no time limitations. However, all your documents will be watermarked.
If you want to try our converter for 30 days with no watermarks, please request a separate free trial license by contacting Sales.
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Advanced knowledge base
FAQ
Where can I download the license key?
Navigate to the orders screen, (you may be asked to log in first), click Get License Key for the relevant order, and click Download link. After downloading the license key, you can forward it to someone else by attaching it to an email.
What payment methods do you accept?
You can make a purchase online or via a purchase order (wire transfer or ACH). We support Mastercard and Visa credit and debit cards, as well as American Express.
I need help with my project. Does Nutrient do custom development?
Our support desk typically provides information, advice, and guidance for no additional fee. However, if you need us to carry out (part of) the implementation of your project, please contact us. We may pick it up internally or put you in contact with a third-party familiar with our products and services.
I have a feature request. Who should I talk to?
All our historical releases have been driven by real-world customer requests. If you require a generic feature to be implemented, then please contact us.
How well does Document Converter Services scale with a high load?
It depends on the number of cores in your server, the number of servers, the kind of documents you’re converting, the complexity of the documents you’re converting, the number of concurrent users, etc. You can read more about scalability and performance here.
What are the supported file formats?
With Document Converter Services, you can easily convert 100+ file types to PDF and there are some cross-conversion capabilities as well. Check out the complete list of supported file formats.
How can I upgrade to the latest version?
You’ll need to uninstall the old version and install the new one. Additionally, depending on the version you have, there are some things you need to have in mind. Learn more here about upgrading to the latest version of Document Converter Services.
How do I secure the server that runs the conversion service?
Take a look at the most common deployment scenarios for Document Converter Services, and check out the advice on securing the server through firewall ports, network authentication, secure communication, and secure Office installation.
How do I apply document security from my own source code?
Document Converter Services comes with a comprehensive but friendly web services interface that can be accessed from any modern web services-based development environment, including C#, VB, Java, Documentum, SAP, and SharePoint. Learn how to apply PDF security from your own source code.
Do you have sample code?
Yes we do. It’s available on GitHub.
Where can I find details about watermarking?
Here are the articles about watermarking documents with Document Converter Services where you can find everything you need to apply watermarks to your Word, Excel, PowerPoint, and PDF files.
Why aren’t my watermarks visible?
The most common reason for this is that, by default, watermarks are displayed in the background, behind the document’s content. In most cases, this isn’t a problem, as the content of most documents is largely transparent. However, this isn’t the case for PowerPoint presentations or scanned content. Learn more here.
Can I merge and split files using C#, .NET, or Java?
Yes, Document Converter Services has a range of merging options available, as well as the SharePoint workflow for splitting PDF files.
How does Document Converter Services deal with InfoPath attachments?
Document Converter Services automatically converts (and merges) all files attached to an InfoPath form as long as they’re part of the views being converted. The conversion of attachments is enabled by default but can be disabled globally using the conversion service’s config file, or on a call-by-call basis when using the web services interface. For more details, read this article.
How can I specify which InfoPath view(s) to convert?
To determine which view or views to export, Document Converter Services uses the prioritization rules. The first rule is that regardless of how a view or views are selected for export, if the selected view has a print view specified, then that view is given priority. Check out other view prioritization rules and the example of how to use a special view for exporting to PDF.
Can I extract forms data using C#, Java, or PHP?
Yes, you can easily extract PDF form data with Document Converter Services.